CONTACT US

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Have a question, need an order update, or want help choosing the right product for your pet?

Email us at support@pawzenza.shop or just fill the form below.

We serve customers worldwide with fast international shipping

(Calls are not actively monitored. For fastest support, please email us.)

We respond to every email within 24-48 hours, Monday through Sunday. If you don't hear back within that window, please check your spam folder before reaching out again for our replies sometimes end up there.

We're a small, dedicated team and we take every message seriously. Whether it's a question about sizing, a shipping update, or something didn't arrive as expected , we're here and we'll sort it out.

Note: If you'd like to return an item, please email us before sending anything back. We'll guide you through the process step by step and make it completely hassle-free.

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